Documented Process
- Better documentation of processes,
- Well defined and documented procedures improve
the consistency of output
- Procedures ensure corrective action is taken
whenever defects occur
- Defining procedures identifies current practices that
are obsolete or inefficient
- Documented procedures are easier for new
employees to follow
Customer Focus
- Organizations retain or increase market share,
increasing sales or revenues
- Improved customer retention and improved Market
Share
- Improved Customer Satisfaction through adoption of
unified and focused processes
|
Quality Culture
- Greater employee quality awareness
- Reduction in Error Rates instilling a culture of
prevention
- Improved participation across different levels in a
organisation in Process
- Improvement Activities
- Quality is constantly measured
- Defect rates decrease
- Defects are caught earlier and are corrected at a
lower cost
Financial
- Internal operational efficiency
- Lower production costs because of fewer
nonconforming products, less rework, lowered
- rejection rates, streamlined processes and fewer
mistakes.
- Improved product reliability
- Better process control and flow
|
